We are currently seeking candidates for the following positions:

Instructional Designer
Project Manager

To apply for any of these positions, please email your resume, your thoughts and any sample documents you wish to share to employment@sweetrush.com.

SweetRush is an Equal Opportunity Employer.

Instructional Designer

Overall Description:

SweetRush is growing and we are seeking exceptional individuals to join our team of trusted freelance Instructional Designers. Our business model is to maintain a pool of super talented IDs who we keep busy working with fantastic clients on exciting projects. The description below is a guide – but only apply if you believe you qualify as "exceptional" talent, meaning that you know your skills, attitude and capabilities are heads above your peers.

You will be responsible for designing and developing training materials to support our clients’ business objectives and ongoing operations, using ADDIE and related models. You’ll work closely with client subject matter experts to ensure the effectiveness of solutions for the intended audience(s). The training solutions we provide are often blended, and most often have an emphasis on eLearning. Thus, not only is experience with WBT/CBT required, but you must bring a real passion for online training and interactive technologies.

Experience with the financial services industry is helpful, as our largest clients are financial institutions. We work with a variety of other clients as well, but a strong background in providing ID services in financial or related industries, or possessing skills which can translate to those industries, is a strong plus.

To function in this position, you must be self-directed and project management-oriented, though you will be part of a team reporting to a project manager or team lead.

Personality? We all get along; we all respect each other; we all revel in diversity; and we all are dedicated to the field and to our clients. You need to fit into this culture.

General duties and responsibilities include, but are not limited to:

• Gathering all necessary client information from SMEs and conducting audience and learning environment analyses.
• Organizing and analyzing various materials, including analyses conducted, and developing strategies for the creation of policies, documents, programs, evaluation methodologies and other training materials to accomplish client’s business objectives for training.
• Working independently or as part of a team, depending on size of project, to develop and design instructional goals and strategies, training objectives and measurements.
• Participating in the development and implementation of policies, standards, documentation and processes to insure the final product meets our standards of excellence and consistency in terms of instructional design integrity and the client’s expectations.
• Demonstrating creativity, skill and experience in interactive design and production in order to create instructional materials to meet and exceed client expectations, goals and objectives.
• Designing and developing course outlines, detailed design documents, storyboards, participant and instructor guides, presentations, job aids and assessments.
• Evaluating existing client materials in order to identify deficiencies related to instructional design and integrity, or to incorporate new products into existing client materials.
• Reviewing, revising and finalizing all materials, including proofreading and editing of documents and materials.
• Communicating frequently and effectively with clients and internal team members to ensure that the goals and objectives of the project are being fulfilled.
• Periodically assessing and developing revised project goals based on input from the client or information learned during assessment or development of materials, and collaborating with the project manager or team lead and client to proactively resolve any deviations from project parameters.
• Providing periodic oral or written status reports on all ongoing development projects.

Knowledge, skills and characteristics required:

• Excellent decision-making skills, with the ability to exercise independent discretion and judgment
• Ability to analyze and evaluate facts and evidence, and process large volumes of verbal and written information, to formulate sound and logical conclusions
• Ability to effectively organize your schedule to ensure timely completion of all projects within the scheduled time frames
• Ability to accurately and succinctly communicate with other team members and clients both in writing and orally
• Ability to establish and maintain effective working relationships, and interact in a professional, friendly and team-oriented manner with all company and client personnel
• Ability to perform under pressure and maintain emotional composure under stress
• Exercise flexibility and adaptability to changing circumstances and events
• Proficient with Microsoft Word, Excel and PowerPoint
• Excellent writing skills, demonstrating creativity, organization, and a good editorial eye
• Ability and willingness to participate at the proposal stage by crafting instructional approaches to projects to help differentiate ourselves from our competitors

Education and experience required:

• Bachelor's or Master’s degree from four-year college or university in one of the following fields preferred: Educational Technology, Instructional Technology, Instructional Design, Education, Communication, Journalism or related discipline. Comparable OTJ experience in this role is also acceptable.
• Knowledge of instructional objectives, adult learning principles and learning theory mandatory
• Knowledge of information mapping and web design principles a plus
• Three to five years experience as an instructional designer in a business setting
• An advanced degree in one of the above fields may be substituted for no more than one year of the required experience.

And some final food for thought...

Are you looking to be part of a great company, small but stable and growing, with a unique San Francisco-based culture? Are you an exceptional talent ready to produce great work along with a dedicated team and world-class clients? If you meet the qualifications above, we would love to hear from you!

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Project Manager

SweetRush is looking for a new member of our work community – an excellent human who loves life and collaborating with other people in a digital media environment. We are looking for a key individual who can lend proven skills as a Project Manager.

SweetRush is a training company. We are a dynamic, creative and relatively small company with a superb, highly-skilled team and a warm and energetic culture. We are in our 7th year, have an excellent business model and we are growing. We offer you the opportunity to play an active role in shaping the company. At SweetRush your experience is valued and your opinions are respected. We have a casual, flexible and fun work environment in Dogpatch, an up-and-coming San Francisco neighborhood at the base of Potrero Hill (no parking hassles!).

SweetRush is truly a project management-focused company, and that focus has been the key to our success and to winning our clients for life. As we look to add a new Project Manager to our group, we are seeking someone who is extremely talented, experienced, dedicated and enjoys work and working with others in a team. Please do not apply unless you truly have mad skills.

Description

The Project Manager is a client liaison and project team lead working with graphic designers, technologists, instructional designers, writers and engineers. The PM is responsible for the entire scope of the project, from inception to launch – both the "big picture" of the project and all the myriad day-to-day details. The PM has the ability to identify, anticipate and manage risks, resulting in a smooth, efficient, on-time, on-budget project experience. Specific responsibilities include:

• Ownership of the client relationship throughout the project, acting as the project "hub" and primary contact point
• Setting and managing client expectations with the goal of achieving positive client/team interactions
• Providing clients with education and alternatives when challenges arise during the project
• Project status reporting, including risk management, budget tracking and change management, and issue tracking and resolution
• Designing and maintaining detailed project plans, including establishing realistic schedules and tracking key milestones and dependencies
• Managing all project resources in terms of prioritizing tasks and ensuring effective hand-off for dependent tasks
• Managing contractors who may be working virtually and in different time zones
• Overseeing and owning the quality of all deliverables

Requirements

Our ideal candidate has the following skills, experience and personality:

• Minimum three years experience as a client-facing project manager
• Experience in the training field, preferably eLearning
• Expertise at driving digital media (ideally, eLearning) projects from pre-production to launch and managing risks
• Experience developing proposals, gathering estimates, and creating and tracking budgets
• Experience managing resources working on multiple projects and setting priorities
• Previous experience working with remote team members
• Preference for deadline-driven work that requires multi-tasking
• Excellent client management skills
• Excellence in verbal and written communication
• Strong knowledge of Internet technologies and solutions
• Some (even a basic, minimal amount) hands-on Internet and multimedia production skills
• Detail-oriented with an orientation to copyediting and/or quality assurance
• Fluency with MS Project, Visio and Office software (Excel, Word, PPT)
• Respectful, positive, approachable attitude
• Positive outlook on life (a "glass half full" type of person)
• A true interest and passion for people, their projects and life

This position is not an IT Project Manager position.

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