In our GenAI Playbook and recent articles, we talked about the three doors of genAI and how to approach this rapidly evolving technology with a builder’s mindset and scrupulous attention to security, human oversight, and ethics. Here’s how that looks when the SweetRush team shows up to help you craft your GenAI learning strategy.
We’re learning partners first.
We love to build—but there’s more to us than bricks and mortar.
We start with curiosity about your business and learning needs and explore those with you to find the right solution. The best fit may turn out to be an exciting genAI learning strategy…or it might be something else entirely.
If, for example, a podcast, video, or an eLearning course would work better, we’ll say so! Some of our best friends are custom audio and learning creators—and we’d love to introduce you.
Our team has a wide and wonderful range of capabilities, and we’re united by our passion for creating engaging, effective ways to help learners meet the rapidly unfolding future (and present!) of work.
We’d love to build with you and promise you’ll be in good hands. Check out our industry awards and reviews from current client-partners).
We can consult with you on your genAI learning strategy, L&D strategy, and broader business strategy.
We’re committed to needs analysis, and it shows.
We want to understand your specific needs, use cases, learners, and work environments so that we can recommend the optimal learning experience.
Whether you choose to use learner-facing genAI, want to leverage it for your own workflow, or both, we’re ready to help! Together, we’ll explore your AI infrastructure and help integrate your learning solutions with your organization’s existing tools, workflows, and policies.We call this beginning-to-end consulting process strategy mapping, and it’s just one way we help enhance your workflow and learning experiences with genAI.
We’re technology-agnostic.
When a vendor-partner is a hammer purveyor, they’re bound to see your learning needs as a nail. You might get lucky, and they might truly be a nail!
But your partner’s immediate response to your needs shouldn’t be, “I have a great hammer for that!” It should be, “Let’s identify the right tools for the job—together.”
Working with a more varied genAI toolbox helps us recommend the most effective solutions for your organization’s needs and existing infrastructure. We’ll work—and evolve—with the genAI infrastructure, tools, and policies you have in place at your organization.
If that sounds complicated, don’t worry—we love a challenge! In fact, we’re known, in the words of one client-partner, for building leading-edge learning experiences that work “with, through, over, around, and under” existing technology ecosystems and infrastructures.
We’re dedicated to research, development, and human oversight.
Some things are best out of the box—like pizza, video games, and Thin Mints.
You’ve probably noticed that genAI learning tools haven’t made the list. That’s not by accident: As learning researchers and scientists first, we believe that no genAI tool is ready to be used right out of the box.
As much as we love putting these bright, eager, but extremely literal robot assistants to work, we don’t send any genAI learning strategies or solutions out into the world without a chaperone.
Regular Turing Tests² one of the ways we ensure the quality, consistency, and accuracy of genAI coaching and training solutions.
In these studies, we:
- Compare responses to prompts from human subject matter experts (SMEs) and genAI models trained to mimic them.
- Involve human judges to assess the origin of each response (human or genAI)³
- Identify areas where genAI can augment human expertise and opportunities for further development.
This rigorous evaluation process ensures that our AI solutions:
- Enhance human expertise rather than replace it.
- Maintain a human-centered and ethical approach.
- Develop culturally attuned and responsible AI training that reflects our values—and those of our client-partners.
We share our expertise (literally!).
Rome wasn’t built in a day, and neither was a genAI learning strategy.
To add genAI to your learning portfolio, you need experts who can help you answer mission-critical questions to help you decide:
- Whether to use genAI.
- What genAI approach to pursue, and how to pursue it.
- Policies and processes to protect data and intellectual property.
- A plan for continuous human oversight to ensure that AI-generated content is accurate, high-quality, and free of bias.
Given the race to attract new talent with genAI skills⁴ you may not have access to these experts at your organization…yet.
That’s where our talent pool of AI consultants comes in. The same SMEs who make your projects shine are also available on a contract, temporary, or long-term basis. See below for our areas of expertise.
Got an AI need all your own? Let’s talk.
How do you know whether you need a SME to augment your team or a full project team to support you?
SweetRush Director of Talent Solutions Rodrigo Salazar describes the difference in builder’s terms:
Whether you need an individual expert or the whole crew, we’ve got you covered.
Custom AI Workshops
If you’re curious about what AI could look like for your organization, we can help you explore! Our dynamic, interactive workshops are designed to empower you to develop a holistic, ethical, and human-centered AI practice and genAI learning strategy. (Learn more about the workshop experience in this in-depth article.) We cover critical topics like prompt engineering, data security, and bias mitigation, and we’ll help you transform your vision into an actionable roadmap.
Curious to learn more? Share your needs with us, and we’ll craft a workshop to help you find your own AI journey.
The L&D Call to Action
The people have spoken: Working professionals want training on how to use genAI⁶ but only 25% of organizations are answering this need⁷.
Yet the number of jobs requiring genAI skills is growing exponentially⁴, and most leaders won’t consider candidates without AI skills⁷.
The risk is clear: By leaving the need for genAI training unmet, our organizations are setting themselves up for a severe skill deficit.
Friends, this is our Rubicon: It’s the critical moment to invite our leaders and stakeholders to bridge this ever-widening skills gap to ensure the survival and growth of our organizations.
We’ve talked about approaching genAI with curiosity and a builder’s mindset characterized by agility, adaptability, resilience⁸—and, yes, optimism. A recent study by BetterUp + Stanford describes this approach as a pilot mindset⁹.
Whatever you choose to call it, this mindset is an absolute must-have for every organization.
As we invite our learners to upskill in genAI ethics, usage, and tools, we model a healthy partnership between humans and genAI…and allay our people’s fears of being replaced⁷.
If used responsibly, a genAI learning strategy can help us scale high-quality, high-touch learning experiences—and bring about more positive change than ever before.
When paired with immersive learning technology, genAI can help us distill life’s most teachable moments and develop competence and insight that normally take months or years to acquire.¹⁰
We hope you’re feeling inspired by this transformative moment and the opportunity for L&D innovators to lead a responsible, practical, and optimistic approach to AI technologies and tools. Whether you think of it as breaking ground or taking off, we’d love to talk strategy and next steps!
